Terms and Conditions

Last Update: [ 19 May 2025 ]

Welcome to eHelper.lk – your trusted platform for digital services. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using eHelper.lk, you agree to be bound by these Terms.

If you do not agree to any part of these Terms, please do not use our services.

1. Definitions

• “We”, “Us”, “Our” refers to eHelper.lk.

• “User”, “You”, “Your” refers to anyone accessing or using our services.

• “Services” refers to all digital services, tools, and platforms offered by eHelper.lk.

2. Eligibility

You must be at least 18 years old to use our services. By using our platform, you confirm that you are legally eligible to enter into this agreement.

3. User Responsibilities

When using eHelper.lk, you agree to:

• Provide accurate and up-to-date information

• Maintain the confidentiality of your account login credentials

• Not use the platform for any illegal or unauthorized purposes

• Respect other users and avoid harmful, abusive, or fraudulent behavior

4. Services Offered

eHelper.lk offers a range of digital services, including but not limited to:

• Freelance service listings

• Digital product offerings

• Online consultations and support

• Booking and payment processing

We reserve the right to modify, add, or remove services at any time without prior notice.

5. Payments and Fees

All payments made through our platform are processed via secure third-party payment gateways. By making a payment, you agree to their respective terms and policies.

• Fees are displayed clearly before purchase.

• No hidden charges apply.

• Refunds are handled according to our [Refund Policy].

• Our Refund Policy outlines the conditions under which you may request a refund for services purchased through eHelper.lk. We aim to provide a fair and transparent process to ensure customer satisfaction while protecting the integrity of our digital services.

6. Intellectual Property

All content, trademarks, logos, and service marks displayed on eHelper.lk are the property of their respective owners and protected under intellectual property laws. You may not copy, reproduce, or distribute any content without our written permission.

7. User-Generated Content

Users may post content (e.g., reviews, profiles, messages) on the platform. By doing so, you grant eHelper.lk a non-exclusive, royalty-free license to use, display, and distribute your content for service purposes.

You are solely responsible for the content you share and must not post anything:

• False or misleading

• Infringing on others’ rights

• Offensive or inappropriate

8. Termination

We reserve the right to suspend or terminate your access to the platform at any time if you:

• Violate these Terms

• Misuse the services

• Harm other users or the platform

9. Limitation of Liability

eHelper.lk is not liable for:

• Any indirect, incidental, or consequential damages

• Service interruptions or delays

• User-generated content or third-party actions

Use of our services is at your own risk.

10. Privacy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect and use your data.

11. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse the content of these sites and are not responsible for their policies.

12. Modifications to Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised date. Continued use of the service after changes indicates acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Phone: 077 190 4657
Email: info@ehelper.lk
Website: www.ehelper.lk