Privacy Policy

Your Data, Your Rights

Learn how we collect, use, and protect your personal information when you use our digital services. This policy outlines your rights and our commitments to keeping your data safe and secure.

Last Update : [ 19 May 2025]

Welcome to eHelper.lk. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our digital services.

By accessing or using eHelper.lk, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Location

  • Payment details (only processed through secure third-party payment gateways)

b. Non-Personal Information

  • Browser type and version

  • Device information

  • IP address

  • Usage data (pages visited, time spent, etc.)


2. How We Use Your Information

We use your information to:

  • Provide and improve our digital services

  • Respond to inquiries and provide customer support

  • Process transactions securely

  • Send updates, newsletters, or promotional content (you can opt out anytime)

  • Monitor and analyze website usage

  • Comply with legal obligations


3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

  • Trusted third-party service providers (e.g., hosting, analytics, and payment processors)

  • Government or legal authorities, if required by law

  • With your consent, when necessary

All third parties are obligated to protect your data according to industry standards.


4. Cookies and Tracking Technologies

eHelper.lk uses cookies and similar tracking tools to enhance your browsing experience. These tools help us remember your preferences and analyze site traffic.

You can manage your cookie preferences through your browser settings.


5. Data Security

We take your privacy seriously. We use industry-standard encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.


6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Withdraw consent at any time

  • Object to the processing of your data

To exercise your rights, contact us at: [info@ehelper.lk]


7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies before providing any information.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

📱 Phone: 077 190 4657

📧 Email: info@ehelper.lk
🌐 Website: www.ehelper.lk    

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Tharindu Shehan

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